Reviewer throughput
Same team, far more graded conversations
6x
Hybrid workflows let AI handle binary checks while people grade nuance. Throughput jumps without burning out reviewers.
Sampling feels cheap because the labor is hidden. Someone still has to pick the calls, listen, type the form, and argue with the agent. QACALLS takes the listen-and-type loop. People keep calibration, disputes, and the coaching conversation.
Plug your real volume into the ROI calculator. If the uncovered call count makes you uncomfortable, that is the product working before you ever upload audio.